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Privacy policy

How we collect, use and protect personal information.

Draft — not yet reviewed

This is a structural placeholder written to show what belongs on the page. It is not legal advice and must be reviewed and completed by a solicitor, and checked against the firm's actual practices and regulatory memberships, before the site goes live.

Who we are

Harmony Estate Management Ltd, a company registered in England and Wales (company number to be inserted), is the data controller for the personal information described in this policy. Our registered office address is to be inserted.

What we collect

Contact details, correspondence, and information relating to the property you own, occupy or manage. For clients we also hold service charge account records, and for job applicants we hold application materials.

Why we use it

To provide management services under our management agreements, to meet legal and regulatory obligations, to respond to enquiries, and to administer our own business. The lawful bases relied on need to be set out here in full.

Who we share it with

Contractors and suppliers where necessary to carry out works, insurers and brokers, accountants and auditors, professional advisers, and regulators or authorities where required by law.

How long we keep it

Retention periods for each category of record need to be specified here, taking account of limitation periods and statutory requirements for service charge records.

Your rights

Individuals have rights under UK data protection law including access, rectification, erasure, restriction, portability and objection. Complaints can be made to the Information Commissioner's Office.

Contact

Enquiries about this policy should be sent to the address above or to hello@harmonyestates.co.uk.